Privacy Policy for Ribz 'n Wingz

1. Introductionn

Ribz 'n Wingz is committed to protecting the privacy of our customers, suppliers, and website users. This policy explains how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA).

2. Personal Information Collected

We may collect the following personal information:

• Contact Information: Name, surname, delivery address, email address, phone number.
• Payment Information: Credit card details or bank information (processed securely through our payment provider).
• Usage Data: Website visit data, IP address, and cookies (if applicable).
• Dietary/Allergy Information: Provided voluntarily for food preparation.
• Desserts: Indulge in our sweet treats to complete your dining experience.

3. Purpose of Collection

We collect, use, and store your personal information for:

• Processing food orders and deliveries.
• Responding to queries and customer support.
• Sending marketing communications (only if you have opted in).
• Complying with legal obligations (e.g., SARS, health regulations).

4. Sharing of Information

We will not sell your information. We may share your information with trusted third parties:

• Delivery partners/couriers.
• Secure payment gateway providers (e.g., PayFast, Yoco).
• Marketing service providers (e.g., Mailchimp).

5. Security and Retention

We take reasonable, technical, and organizational measures to secure your data. We only keep your personal information for as long as necessary to fulfill the purposes mentioned above or as required by law.
www.popiact-compliance.co.za
www.popiact-compliance.co.za

6. Your Rights

Under POPIA, you have the right to:

• Processing food orders and deliveries.
• Access the information we hold about you.
• Request correction or deletion of your information.
• Object to the processing of your information.

7. Cookies

Our website may use cookies to improve your experience. You can manage cookie preferences in your browser settings.

8. Contact Information

If you have questions about this policy or want to exercise your rights, please contact:
Email: ribznwgs1@gosita.co.za
Phone: 069 655 7125

9. Changes to Policy

We may update this policy from time to time. The updated version will be posted on our website.